Who we are
The Seafarers Happiness Index is an initiative of The Mission to Seafarers (“MTSF“), a maritime welfare charity working in 50 countries across 200 ports .
MTSF is registered as a charity in England and Wales (registered charity number 1123613) and we are also registered as a company limited by guarantee (company number 6220240).
Our Notice
We are required to adhere to the requirements of the [ General Data Protection Regulation (GDPR) (EU) 2018/679].
This privacy notice sets out our data processing practices for personal information collected through the “Happy at Sea” website.
Right to amend to this Notice
We will regularly review and update this Privacy Notice and will update, modify, add or remove sections at our discretion. If we do so, we will post the changes on this page and they will apply from the time we post them. This notice was last changed on 17 December 2020.
What personal information do we collect?
If you choose to respond to the Seafarers Happiness Index survey (the “Survey”), we will collect the following data:
Anonymised Survey data
This consists of answers to the Survey questions including ratings, none of which contain personally identifiable data. Survey questions provide free-text options for feedback. We ask participants not to use these fields to provide any personal information.
Optional email address
You can optionally provide your email address if you wish to receive a copy of the Survey results.
Contact Form
If you have contacted us through the online “Contact” form, we will collect your name and email address.
Legal basis for using your personal information
By providing your email address to receive a copy of the Survey results, you are providing consent to the processing of your personal data for this purpose.
If you contact us through the online “Contact” Form, we have “legitimate interests” to process your information to provide you with the information you have requested, and if you have opted in to receive future communications from The Seafarers Happiness Index, we rely on this consent to do so.
When do we collect personal information?
We only collect personal information from you at the point you complete the Survey or contact us through the online “Contact” form.
Why we collect and how we use your information
We collect the Survey answers to gather feedback from seafarers on life at sea. The anonymised consolidated feedback forms the Survey results, which are publicly available and inform the public and relevant stakeholders of the state of seafarers’ welfare. We collect your email address to share the Survey results with you if you have requested for us to do so.
If you contact us through the online “Contact” Form, we collect this information for administrative purposes, to provide you with the information you have requested.
Your information and third parties
We will not share your information with external parties without your explicit consent.
How we store your information
Information is stored in a secure part of our website hosted in the UK.
Whilst we cannot guarantee that loss, misuse or alteration of data will not occur while it is under our control, we use our best efforts to attempt to prevent this.
How long do we keep your information for?
We will only keep your information for as long as required to enable us to carry out the purpose for which it was collected. We will not keep your information for any longer than is necessary.
Anonymised survey data will be kept for the purposes of analysing the data for an indeterminate amount of time (until we no longer need it).
If you have opted to provide your email address to receive a copy of the Survey results, your email address will be stored until you unsubscribe, upon which it will be promptly and permanently deleted.
If you have contacted us through the Contact Form, we will keep your information for as long as is required to resolve your enquiry.
How we store your information and our website
We promise to respect any personal data you share with us and keep it safe. Information is stored in a secure part of our website hosted in the UK.
We enforce strict procedures and security features to protect your information and prevent unauthorised access. Whilst we cannot guarantee that loss, misuse or alteration of data will not occur while it is under our control, we use our best efforts to attempt to prevent this.
Our website contains links to The Mission to Seafarers’ main website and other websites belonging to third parties and we sometimes choose to participate in social networking sites including but not limited to Facebook, Twitter, YouTube, Instagram and LinkedIn. We may include content from sites such as these on our websites but we do not have any control over the privacy practices of these other sites.
Your rights
You can change your mind about receiving any future communications at any time by contacting our verity.relph@missiontoseafarers.org.We will ensure that your preferences are updated as soon as possible.
You have the right to:
- request a copy of the personal information we hold about you;
- withdraw your consent if we are relying on your consent to process your personal information;
- update or amend the personal information we hold about you if it is wrong;
- change your communication preferences at any time;
If you are dissatisfied with the way we are managing your personal data, please let us know in the first instance by emailing gdpr@missiontoseafarers.org , writing to Data Protection Officer at The Mission to Seafarers, St Michael Paternoster Royal, College Hill, London EC4R 2RL or calling 0207 246 2930.
If you remain dissatisfied, you are entitled to raise your concerns with the Information Commissioner’s Office.https://ico.org.uk/
Published: 18 December 2020
